EFFECTIVE JANUARY 1, 2026

 

Beginning 1/1/2026, Longevity Health Plan transitioned to new addresses and phone numbers for health plan operations. This transition ensures that members and providers alike experience an improved level of service.

Provider Services Department – NEW NUMBER

888-332-5941

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Member Services Department – NEW NUMBER

888-332-5938

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Prospective Member Services Department – NEW NUMBER

888-332-5910

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Provider Portal – NEW WEB ADDRESS     

For both contracted and noncontracted, providers can verify eligibility, check benefits and claim status online 24/7 at https://longevity.veriben.net

See instructions below under the Provider Portal for setting up a portal account.

 

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Claims (Paper and Electronic) – NEW MAILING ADDRESS                           

**Please bill using the 8-digit Member ID Number**               

                   

LHP accepts paper and electronic claims for all HCFA, UB and Dental claim forms.

 

Paper Claims:  

Must be mailed to:

Longevity Health Plan – Claims

PO Box 23428

Tampa, FL 33623

 

Electronic Claims:

Use the following Payer ID for submitting electronic claims – this has not changed:

State	EDI Payer ID
Colorado	LCO01
Florida	LFL01
Illinois	LIL01
Michigan	LMI01
New Jersey	LNJ01
New York	LNY01
North Carolina	LNC01

 

 

Notification of Inpatient and Observation Admissions

Longevity requires providers to notify the plan of inpatient and observation admissions by calling the toll-free number listed above or fax to 855-969-5876.

This requirement includes:

• Admissions following outpatient procedures or observation status-notification AND

• Observation status

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Prior Authorization

Providers can review the 2025 Prior Authorization list by visiting www.longevityhealthplan.com after January 1, 2026

For prior authorization requests, call the toll-free number listed above or fax to 855-969-5876.

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Grievances and Appeals – NEW MAILING ADDRESS

Should be mailed to:

Longevity Health Plan – Grievances and Appeals 

PO Box 23388

Tampa, FL 33623

 

Part C Appeals: Providers may also fax appeals to 855-969-5853.

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Compliance

For questions or issues related to Fraud, Waste and Abuse or any other compliance concerns, please contact our Compliance Department:

• Anonymously via the toll-free Compliance Hotline at 1-855-696-5859

• By email at compliance@LongevityHealthPlan.com

• By mail at Longevity Health Plan Corporate Compliance Officer, 11780 US Highway One, Ste. N107 North Palm Beach, FL  33408